Address Search Failures

Address search uses the geocoding service to convert a street address into coordinates, then finds the nearest Survey Marks to that location. When it doesn't work as expected, here's what to check.

Possible Causes

Cause	Symptoms	Resolution
Ambiguous address	Multiple matches or unexpected location selected	Add more detail — include suburb, state, or postcode to narrow the result.
Geocoding service limits	Search returns an error or times out	Wait a moment and retry. If the issue persists, the geocoding service may be temporarily rate-limited.
Jurisdiction mismatch	Address resolves to a location outside the active jurisdiction	Switch to the jurisdiction that contains the address, then search again.
Address not in geocoding database	Zero results despite a valid address	Try a nearby landmark or intersection instead. Some rural or newly created addresses may not be indexed yet.

Step-by-Step Resolution

1. Be specific — Include the full street address with suburb and postcode. For example, use "123 George Street, Sydney NSW 2000" rather than just "George Street".
2. Check the active jurisdiction — The address must fall within the currently selected jurisdiction's geographic bounds. If you're searching for a Queensland address, make sure QLD is selected.
3. Review the map after search — After an address search, the map flies to the geocoded location and shows nearby marks. If the location looks wrong, the geocoder may have matched a different address. Refine your query.
4. Check Layer Manager filters — Even if the geocoding succeeds, nearby marks won't appear in results if their mark types are hidden in the Layer Manager.

info

Address search finds the nearest survey marks to the geocoded point. If there are no marks within the search radius, you'll see zero results even though the address resolved correctly.