Map Tile Loading Failures
The map canvas appears blank, partially loaded, or shows grey/missing tiles. This is typically a network, browser, or graphics issue.
Possible Causes
| Cause | Symptoms | Resolution |
|---|---|---|
| Network connectivity | Tiles load partially or not at all; some areas render while others are grey | Check your internet connection. See Network Connectivity for detailed network troubleshooting. |
| Browser lacks WebGL support | Map canvas is completely blank or shows an error message | Benchmrk's map requires WebGL. See Browser Compatibility to verify your browser supports it. |
| Hardware acceleration disabled | Map renders very slowly or not at all | Enable hardware acceleration in your browser settings (usually under advanced/system settings). |
| Ad blocker or extension interference | Tiles from the map provider are blocked | Disable ad blockers or add an exception for the Benchmrk domain and map tile servers. |
| Outdated browser | Intermittent rendering glitches | Update your browser to the latest version. See Browser Compatibility for minimum versions. |
Step-by-Step Resolution
- Check your network — Open another website to confirm your internet connection is working. Map tiles are loaded from external tile servers and require a stable connection.
- Verify WebGL support — Visit get.webgl.org in your browser. If you see a spinning cube, WebGL is working. If not, update your graphics drivers or try a different browser.
- Enable hardware acceleration:
- Chrome: Settings → System → "Use hardware acceleration when available"
- Firefox: Settings → General → Performance → uncheck "Use recommended performance settings", then check "Use hardware acceleration when available"
- Edge: Settings → System and performance → "Use hardware acceleration when available"
- Disable extensions temporarily — Try loading Benchmrk in an incognito/private window (which disables most extensions) to rule out extension interference.
- Clear browser cache — Stale cached tiles can cause rendering issues. Clear your browser cache and reload the page.
warning
If WebGL is not available in your browser, the map cannot render. This is a hard requirement for the mapping engine, which powers the Benchmrk map.
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