Map Not Navigating to Expected Location
You search for a mark or click a result, but the map doesn't fly to where you expect. This is usually related to coordinate systems or viewport constraints.
Possible Causes
| Cause | Symptoms | Resolution |
|---|---|---|
| Coordinate system differences | Map centres on a wrong location | Benchmrk uses WGS84 Latitude/Longitude. If you're entering MGA eastings/northings, the values won't map correctly in a lat/lng search. |
| Viewport bounds restriction | Map doesn't pan beyond a certain area | Each Jurisdiction has default viewport bounds. The map may be constrained to the active jurisdiction's geographic extent. |
| Stale map state | Map appears stuck at a previous location | Try zooming out, or switch jurisdictions and switch back to force a viewport reset. |
| Search result auto-selection | Map flies to the first result, not the one you expected | The map auto-selects and flies to the top result. Scroll through the results panel and click the specific mark you want. |
Step-by-Step Resolution
- Confirm your coordinate format — If using coordinate search, ensure you're entering values as decimal degrees (e.g.
-33.8688, 151.2093). Easting/Northing values from MGA projections need to be converted to lat/lng first. - Check the active jurisdiction — The map viewport is scoped to the selected jurisdiction. If the target location is in a different state, switch jurisdictions first.
- Zoom out — If the map appears to navigate but you can't see the mark, zoom out to get a wider view. Some marks only render at certain zoom levels.
- Click the specific result — If multiple results are returned, click the exact mark in the results panel to fly the map to that specific location.
tip
Use the coordinate search mode for precise navigation. Enter coordinates as latitude, longitude in decimal degrees (WGS84).
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